530 стр. 158 иллюстраций Аннотация Your all-access guide to reaping the benefits of Salesforce.com Salesforce.com has a rapidly expanding influence over the way companies across the globe interact with their clientele. Written by Salesforce.com insiders with years of experience in customer relationship management (CRM) solutions, Salesforce.com For Dummies gives you an edge in building relationships and managing your company’s sales, marketing, customer service, and support operations. You’ll discover how to organize contacts, schedule business appointments, use forecasting tools to predict upcoming sales, create… СкачатьПодробнее Оцените книгу Jon Paz, Liz Kao Salesforce.com For Dummies