100 стр. 7 иллюстраций Аннотация The tricks that experts and top professionals use to overcome difficult people.Get results fast with this quick, easy guide to the fundamentals of Dealing with Difficult PeopleIncludes how to:• Understand the different types of troublemakers• Stay calm and firm when other people can’t• Deal with difficult bosses, direct reports, and colleagues• Create win-win scenarios• Develop productive relationships with people you don’t… СкачатьПодробнее Оцените книгу David Brown Dealing with Difficult People
90 стр. Аннотация The negotiating secrets that experts and top professionals use.Get results fast with this quick, easy guide to the fundamentals of Negotiating.Includes how to:• Set clear goals and limits• Understand your potential adversary or partner• Use and interpret body language• Deal with difficult people• Close brilliant… СкачатьПодробнее Оцените книгу David Brown Negotiating